Which northern M5 location are you near?
Junction 1 connects with the A41 at West Bromwich, junction 2 is associated with Birchley Island in Oldbury, and junction 3 connects with the A456 towards Halesowen. State whether the vehicle is on the M5, a slip road or a local approach. Those are separate access situations even when they share a landmark.
Give a useful collection brief
Tell us the model, transmission and whether the vehicle drives for loading. Include damaged or missing wheels, locked steering and any load carried in a van. Describe the current position using a location marker or pin where available, without leaving a safer place just to obtain more detail.
Agree where the vehicle should go
A motorway recovery may lead to a home, garage or other agreed address. Send the actual destination and confirm the receiving arrangements before booking. Suitable vehicle capacity, traffic conditions and the permitted approach all affect availability. A submitted enquiry does not mean a truck has been dispatched or that traffic protection is in place.
Your questions, answered.
Do you cover the M5 approaches around Oldbury?
You can request recovery there. Identify the exact road, direction and whether you are on the motorway or the A4123 approach.
Is near junction 3 enough information?
Add the road and side or direction. A vehicle on the A456 needs different access from one on an M5 slip road or carriageway.
